Seoul 46858, South Korea +82-2-664-4510
Mon-Fri: 9-18 KST

Cookie Policy

Understanding how Zaneroop uses cookies to enhance your experience on our platform

Our Commitment to Transparency

At Zaneroop, we believe in complete transparency about how we collect, use, and protect your information. This Cookie Policy explains what cookies are, how we use them on our website and mobile applications, and the choices you have regarding their use.

This policy is an integral part of our broader privacy framework and works in conjunction with our Privacy Policy and Terms of Service. By continuing to use our services, you consent to our use of cookies as described in this policy.

We regularly review and update our cookie practices to ensure they align with current regulations and best practices. Last updated: December 2024.

Your Privacy Matters

We're committed to protecting your privacy and giving you control over your data.

What Are Cookies?

Understanding the fundamental technology that powers modern web experiences

Cookie illustration showing digital data storage concept

Definition and Purpose

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Think of cookies as digital breadcrumbs that help websites remember your preferences and actions, allowing for a personalized and seamless browsing experience.

How Cookies Work

Storage Process

  • Website sends a small data file to your browser
  • Browser stores this file on your device
  • File contains information about your visit

Retrieval Process

  • When you return to the site, browser sends cookie back
  • Website recognizes your device and preferences
  • Content is customized based on stored information

Types of Cookies We Use

Different categories of cookies serving various purposes on our platform

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our site's performance.

Functional Cookies

These cookies enable the website to remember choices you make and provide enhanced, more personal features like language preferences and region settings.

Detailed Cookie Breakdown

Cookie Type Purpose Duration Example
Session Cookies Maintain user session during visit Until browser closes session_id
Persistent Cookies Remember preferences across visits 1-2 years user_preferences
Analytics Cookies Understand user behavior patterns 2 years _ga, _gid
Marketing Cookies Deliver relevant advertisements 30 days - 1 year fb_pixel, ad_campaign

How We Use Cookies

Specific ways cookies enhance your Zaneroop experience across our platform

Platform Functionality

1

User Authentication

Maintain your login session and remember your authentication status across different pages and visits.

2

Game Preferences

Remember your favorite games, difficulty settings, and gameplay preferences for a personalized gaming experience.

3

Trading Data

Cache your trading history, watchlists, and portfolio information for quick access and analysis.

Dashboard interface showing personalized user experience

Performance & Analytics

1

Site Optimization

Analyze page load times, user navigation patterns, and performance bottlenecks to improve our platform.

2

Error Tracking

Identify and resolve technical issues by tracking error patterns and user interaction problems.

3

Feature Usage

Understand which features are most valuable to users to guide our product development priorities.

Analytics dashboard with performance metrics and user behavior data

Third-Party Services

Understanding how external services integrate with our platform through cookies

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and optimize our content.

Cookie: _ga, _gid

Duration: 2 years

Purpose: Analytics & Performance

Payment Processing

Secure payment processors use cookies to ensure transaction security and prevent fraud during payment processing.

Cookie: payment_session

Duration: Session only

Purpose: Security & Transaction

Social Media

Social media platforms may set cookies when you interact with our social sharing features or embedded content.

Cookie: Various (fb, twitter, linkedin)

Duration: Varies by platform

Purpose: Social Integration

Third-Party Cookie Management

Your Controls

  • Browser settings to block third-party cookies
  • Opt-out tools provided by third-party services
  • Our cookie consent manager for preferences

Our Responsibilities

  • Clear disclosure of third-party integrations
  • Regular audits of third-party cookie practices
  • Immediate updates when policies change

Managing Your Cookie Preferences

Take control of your privacy with comprehensive cookie management options

Browser Settings

Chrome

Navigate to Settings → Privacy and Security → Cookies and other site data → Choose "Block third-party cookies" or "Block all cookies"

Settings Privacy

Firefox

Go to Options → Privacy & Security → Cookies and Site Data → Choose your preferred blocking level

Options Privacy

Safari

Access Preferences → Privacy → Cookies and website data → Select "Block all cookies" or customize per site

Preferences Privacy

Quick Actions

Contact Support

Impact of Disabling Cookies

What May Not Work

  • Login sessions may expire frequently
  • Shopping cart contents may be lost
  • Personalized content and recommendations
  • Language and region preferences

What Will Still Work

  • Basic website browsing and navigation
  • Reading content and accessing information
  • Contact forms and support requests
  • Essential security and fraud prevention

Legal Compliance & Updates

Our commitment to regulatory compliance and transparent privacy practices

Regulatory Framework

GDPR Compliance

Full compliance with European General Data Protection Regulation, including explicit consent mechanisms and data subject rights.

CCPA Rights

California Consumer Privacy Act compliance with transparent data collection practices and consumer control mechanisms.

International Standards

Adherence to global privacy frameworks and industry best practices for data protection and user consent.

Policy Updates

Notification Process

We will notify you of any material changes to this Cookie Policy through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated "Last Modified" date

Review Frequency

This Cookie Policy is reviewed and updated:

  • Quarterly for minor updates
  • Immediately for regulatory changes
  • Annually for comprehensive review

Stay Informed About Your Privacy

Subscribe to our privacy updates to stay informed about changes to our data practices and cookie usage.

Questions About Our Cookie Policy?

Our team is here to help you understand our privacy practices and address any concerns

Get in Touch

Office Address

213 Itaewon-ro Tower 9, Seoul 46858
Seoul 46858, 06236, South Korea

Business Hours

Monday - Friday: 9:00 - 18:00 (KST)

Weekends: Closed

Quick Actions

Privacy Support

For specific privacy concerns or data protection requests, please use our dedicated privacy contact:

privacy@zaneroop.com